About
AugmentCXM focuses on customer and experience call center software driven by real-time artificial intelligence algorithms designed to work in partnership with customer service representatives.
Products and Services
AugmentCXM uses Natural Language Processing capabilities combined with its proprietary Artificial Intelligence algorithms to provide real time direction and coaching to customer service representatives.
Industry
Customer Support and Call Center Software
Headquarters
San Francisco, CA, USA
Founded
2016
Founders
Matt Swanson
Eric Dunn
Brandon Barron
Executive Leadership
CEO: Matt Swanson
CTO: Eric Dunn
CRO: John Crouch
SVDC Investment
Seed 2018
Status
Active